Right-click Title Bar on Access 2016 Form Not Working

I'm using Windows 7, Microsoft Office 2016.

Today, suddenly, right-clicking on the title bar of an Access form did not produce a shortcut menu.

Right-clicking on a form detail does produce a shortcut menu but right-clicking on the title bar does not.

I installed a fresh Office 2016 from my Microsoft Account where I purchased it. Same problem.

I did not install any new software today.

I created a new blank database: same issue.

I opened an old database not accessed in months: same issue.

I copied a database and opened it on another PC and NO ISSUE.

I went to File>Options>Current Database>Ribbon and Toolbar Options and "Allow Default Shortcut Menus" is checked.

Any ideas?
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Annaliese DellSec-TreasAsked:
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Scott McDaniel (Microsoft Access MVP - EE MVE )Infotrakker SoftwareCommented:
If this occurs on ALL databases, then the fault is either in your Office install, or your Windows install. Sounds like you've reinstalled Office, so perhaps try updating or repairing Office.

Note that sometimes you have to first uninstall Office and then reinstall. I've had to do a manual uninstall in the past:

https://support.office.com/en-us/article/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8
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Annaliese DellSec-TreasAuthor Commented:
Thanks, Scott. Yes, issue is in all databases, even ones not used in many months. Yet the same databases copied to another system work fine.

I'll try a total uninstall and then a fresh install and let you know what happens. Thanks for the quick link!  =D
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Annaliese DellSec-TreasAuthor Commented:
Thanks, Scott. A total uninstall and re-install solved the problem!
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Annaliese DellSec-TreasAuthor Commented:
HELP. I don't see "Best Solution" under Scott's comment anywhere. Did I set up the question incorrectly?
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Annaliese DellSec-TreasAuthor Commented:
Bad news! That fix lasted until I restarted the computer. Back to no shortcut menus when clicking on title bars again. So frustrating!
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Scott McDaniel (Microsoft Access MVP - EE MVE )Infotrakker SoftwareCommented:
Sounds like there may be other underlying problems. Are you using a "fresh" copy of Office to install?

Are you certain that Windows is fully updated?
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Annaliese DellSec-TreasAuthor Commented:
Hello Scott and thanks for the reply. Yes, double checked and Windows is up to date.

I used the tool from the Microsoft website to uninstall Office. Then I downloaded the exe file from Microsoft using my Microsoft account as I purchased Office directly from there.

This is so crazy!  =/

I put Design and Form View shortcuts on the Quick Access Toolbar but it's really a pain to switch back and forth that way. I can't even get a shortcut menu by right clicking on a table to switch to design view.

Apparently nothing in the database is corrupted because right-click works fine when I move any of these databases to another PC.
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Anders Ebro (Microsoft MVP)Microsoft DeveloperCommented:
From another thread, Shane of the Microsoft Access engineering team says
"Can you confirm that you are running Access 2013, and not Access 2016? (If you can get you build/version from File/Account/About Access, that would be helpful!)

We have identified an issue that would cause this for some users, but I would not expect it to impact Access 2013.: "
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Annaliese DellSec-TreasAuthor Commented:
Thank you, Anders, for asking that important question. I just confirmed that I AM running 2016. 2013 is on the other PC. I'm sooo sorry!
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Annaliese DellSec-TreasAuthor Commented:
OMG. Suddenly, it just started working again! I looked and Windows updates were installed yesterday so (fingers crossed) it must have had something to do with Windows. Whew!

Thank you so much Scott and Anders for your time and attention. Who knew it would resolve by itself. Crazy!
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Anders Ebro (Microsoft MVP)Microsoft DeveloperCommented:
Yes, myself and other Access MVPs notified the Access team of the issue. They fixed it, but couldn't make sense of the bug affecting a 2013 installation, thus the question. The issue was not technically in the Access code but in shared office code. Thats all I can say.

At least now you can get back to work.
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Annaliese DellSec-TreasAuthor Commented:
My dumb mistake about the version! 2013 is on another PC. All's well that ends well.
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Anders Ebro (Microsoft MVP)Microsoft DeveloperCommented:
Issue resolved
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