skype for business and conversation history

i am using skype for business and having issue with conversation history getting saved.
i use ms office 2016 and skype 2016, when ever i do a chat i can see it saying that the conversation is getting saved but when i go to Conversation folder in outlook nothing is saved.

The same thing when i do it on a different computer it works.

So it is clear that something in this computer have issues, i tried reinstalling the sfb but no luck, i dont want to reinstall msoffice 2016 as i very well know the same worked before and it stopped may be a month before.

Let me know the thing i need to check
abdull sheriffSystems EngineerAsked:
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abdull sheriffSystems EngineerAuthor Commented:
i tried this before, my problem is that the same account works on a different computer
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