Windows 7 cannot remove printer, access denied

Cannot delete printer. when I try removing I get "Access is denied, unable to remove device." Checked on the web, removed this printer from registry. Still get the message. How do I do this?
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jmarkfoleyAsked:
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JohnBusiness Consultant (Owner)Commented:
Make sure the user account above is a member of the administrators group.

Open cmd.exe with Run as Administrator and run the following 3 commands.

Net stop spooler
Del c:\windows\system32\spool\printers\*
Net start spooler

Wait 5 minutes, restart the computer and test.
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jmarkfoleyAuthor Commented:
That worked fine for one of the computers (albeit it removed ALL printers). But did not work for the other computer. Tried it twice. Printers are still there and still get "access is denied" trying to remove the one network printer.

Other suggestions?
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David SankovskySenior SysAdminCommented:
Have you made sure that the user in question is part of the Administrative group in this computer?
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JohnBusiness Consultant (Owner)Commented:
Do you have group policies controlling printers

https://social.technet.microsoft.com/Forums/ie/en-US/e907e7e0-99fd-4f35-bedb-c058558aab78/cannot-delete-network-printer?forum=itprovistaprinting

Open Administrative Tools, Print Management, and remove the Printer Drivers for the problem printers.
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jmarkfoleyAuthor Commented:
John:
Open Administrative Tools, Print Management, and remove the Printer Drivers for the problem printers.
That seems to have done it for the 2nd computer. Probably that combined with your previous suggestion: "del c:\windows\system32\spool\printers\*"

whew! What a P.I.A.! Side rant: "Access is denied" on a user's workstation for a printer? Really? Should not a user be free to add and remove printers at will? What on earth needs to be "secure" about this? Microsoft has all kinds of alleged "security" settings that make life difficult for ordinary users, but they seem to not be able to figure out how to keep hackers from modifying the registry and depositing malware! end-of-rant.
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JohnBusiness Consultant (Owner)Commented:
Thanks for the update. Re: Rant - ask users not to open email from strangers.
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