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Rename Outlook Account Name
I have a customer using Office 365 and Outlook 2013. Customer's Outlook was configured with a generic email address receptionist@companyname.c om. Eventually we changed the primary exchange email address to employeename@companyname.c om and made receptionist@companyname.c om an alias. The issue we are having is the Outlook name in the left menu tree still shows receptionist@companyname.c om. The end users wishes to see the correct email address. I know we can recreate the Outlook profile but was wondering if there is a way to just rename it.
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You only need to recreate the Outlook profile AFAIK, not Windows profile
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In the past we have recreated the Outlook profile and know that will take care of it but was wondering if someone knew a workaround.
:-)
Alan.