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Rename Outlook Account Name

I have a customer using Office 365 and Outlook 2013.  Customer's Outlook was configured with a generic email address receptionist@companyname.com.  Eventually we changed the primary exchange email address to employeename@companyname.com and made receptionist@companyname.com an alias.  The issue we are having is the Outlook name in the left menu tree still shows receptionist@companyname.com.  The end users wishes to see the correct email address.  I know we can recreate the Outlook profile but was wondering if there is a way to just rename it.
1 Solution
timgreen7077Exchange EngineerCommented:
No, you will have to recreate the profile. That is the only way I have ever done this also.
Consider it an opportunity to clear out cruft from the old profile and start anew.


Shaun VermaakTechnical Specialist/DeveloperCommented:
You only need to recreate the Outlook profile AFAIK, not Windows profile
ptsolutionsincAuthor Commented:
In the past we have recreated the Outlook profile and know that will take care of it but was wondering if someone knew a workaround.
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