ptsolutionsinc

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Consider it an opportunity to clear out cruft from the old profile and start anew.<br />
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:-)<br />
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Alan.
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You only need to recreate the Outlook profile AFAIK, not Windows profile
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In the past we have recreated the Outlook profile and know that will take care of it but was wondering if someone knew a workaround.
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I have a customer using Office 365 and Outlook 2013. &nbsp;Customer's Outlook was configured with a generic email address receptionist@companyname.c<wbr />om. &nbsp;Eventually we changed the primary exchange email address to employeename@companyname.c<wbr />om and made receptionist@companyname.c<wbr />om an alias. &nbsp;The issue we are having is the Outlook name in the left menu tree still shows receptionist@companyname.c<wbr />om. &nbsp;The end users wishes to see the correct email address. &nbsp;I know we can recreate the Outlook profile but was wondering if there is a way to just rename it.
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I have a customer using Office 365 and Outlook 2013.  Customer's Outlook was configured with a generic email address receptionist@companyname.com.  Eventually we changed the primary exchange email address to employeename@companyname.com and made receptionist@companyname.com an alias.  The issue we are having is the Outlook name in the left menu tree still shows receptionist@companyname.com.  The end users wishes to see the correct email address.  I know we can recreate the Outlook profile but was wondering if there is a way to just rename it.

Rename Outlook Account Name

Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.

Microsoft Office

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.