• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 38
  • Last Modified:

Rename Outlook Account Name

I have a customer using Office 365 and Outlook 2013.  Customer's Outlook was configured with a generic email address receptionist@companyname.com.  Eventually we changed the primary exchange email address to employeename@companyname.com and made receptionist@companyname.com an alias.  The issue we are having is the Outlook name in the left menu tree still shows receptionist@companyname.com.  The end users wishes to see the correct email address.  I know we can recreate the Outlook profile but was wondering if there is a way to just rename it.
0
ptsolutionsinc
Asked:
ptsolutionsinc
1 Solution
 
timgreen7077Exchange EngineerCommented:
No, you will have to recreate the profile. That is the only way I have ever done this also.
1
 
AlanConsultantCommented:
Consider it an opportunity to clear out cruft from the old profile and start anew.

:-)


Alan.
0
 
Shaun VermaakTechnical Specialist/DeveloperCommented:
You only need to recreate the Outlook profile AFAIK, not Windows profile
0
 
ptsolutionsincAuthor Commented:
In the past we have recreated the Outlook profile and know that will take care of it but was wondering if someone knew a workaround.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now