BSOD - Minidump - Windows 7

Can someone take a look at this mini-dump and let me know what they think caused BSOD.

thanks

GoRaps!
040418-64178-01.dmp
040418-58999-01.dmp
GorapsI.T. ManagerAsked:
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KimputerCommented:
Inconclusive. To start testing though, you could try to remove Symantec's Erasure control. Use the correct uninstall procedure, and if you can't find it, it's part of a larger Symantec product (which means you might have to uninstall them all).
If it's the antivirus, temporarily install a free alternative while in this testing phase (after uninstalling Symantec of course).
So, keep sending mini dumps.
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JohnBusiness Consultant (Owner)Commented:
Does that machine have an NVidia graphics adapter?

Try updating BIOS, Chipset, and Video drivers (all).  After the update, restart and test.

https://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/bsod-driver-power-state-failure-ntoskrnlexe-bug/7aeffad0-76d6-46ad-8552-42a5387866dd
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nobusCommented:
the first refers to a symantic file, so uninstall/reinstall can help
the second points to iaStorA.sys, a file belonging to intel rapid storage; you can look also into the uninstall/reinstall procedure to see if it helps
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R@f@r P@NC3RVirtualization SpecialistCommented:
Hello,

Reinstall the symantec with the proper procedure.

You can also uninstall symantec and prboar with another antivirus application.

I remain attentive to your comments.

regards..
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Windows 7

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