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Did this &quot;someone&quot; send your customer an email with LINKS to PDF files, or were the PDF files sent as physical attachments in the email?
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Did this "someone" send your customer an email with LINKS to PDF files, or were the PDF files sent as physical attachments in the email?

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What did the G Suite Status Dashboard report?<br />
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What did Show Detailed Technical Info report?
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What did the G Suite Status Dashboard report?

What did Show Detailed Technical Info report?

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I am sending you the G Wuite Status Dashboard report. &nbsp;I could not find the Detailed Technical info report. &nbsp;Where do I find that?<br />
<a href="https://filedb.experts-exchange.com/incoming/2018/04_w15/1297050/G-Suite-Status-Dashboard.pdf" target="_blank" class="file-inline" title="G-Suite Status report (53 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>G-Suite-Status-Dashboard.pdf</a>
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I am sending you the G Wuite Status Dashboard report.  I could not find the Detailed Technical info report.  Where do I find that?
G-Suite-Status-Dashboard.pdf [https://filedb.experts-exchange.com/incoming/2018/04_w15/1297050/G-Suite-Status-Dashboard.pdf]

G-Suite-Status-Dashboard.pdf

Will Schmidt

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my customer found a different way to get the documents she wanted. &nbsp;i guess they are not trying to use that method anymore. &nbsp;But thanks for trying to help me with this issue.
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my customer found a different way to get the documents she wanted.  i guess they are not trying to use that method anymore.  But thanks for trying to help me with this issue.

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Someone sent a customer of mine some pdf documents but she cannot download the files She is getting an error saying that, &quot;Were sorry but your Gmail account is temporally unavailable. &nbsp;(See the attachment) &nbsp;How can we resolve this issue?<br />
<a href="https://filedb.experts-exchange.com/incoming/2018/04_w14/1295627/google-error.PNG" target="_blank" class="file-inline" title="google error (19 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>google-error.PNG</a>
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google-error.PNG

Someone sent a customer of mine some pdf documents but she cannot download the files She is getting an error saying that, "Were sorry but your Gmail account is temporally unavailable.  (See the attachment)  How can we resolve this issue?

Cannot access pdf documents

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.

Internet / Email Software

Google Workspace is a suite of cloud computing productivity and collaboration software tools and software. It includes Google’s popular web applications including Gmail, Drive, Hangouts, Calendar, and Docs. While these products are available to consumers free of charge, Google Workspace adds business-specific features such as custom email addresses at your domain and storage for documents and email.

Google Workspace

Web browsers are applications used primarily to display documents, files and media from the Internet, identified by a Uniform Resource Identifier (URI) that can be a page, image, video or other file. Some browsers require the use of add-ons or extensions to safely render the information they receive; others have systems built into them to perform the same functions.