Encountering a problem with an Outlook word attachment

Hello:
Office 2016 , Encountering a problem with an Outlook word attachment caused word to crash.  
I can open Word without a problem, but word documents as an attachment crash.
Recently switched from 64 bit to 32 bit version of Office.  workstation was just patched this weekend.  

Thanks
Paul VisnickyIT CoordinatorAsked:
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Shimshey RosenbergSysAdminCommented:
Any attachment you open causes word to crash?
Do you have 32 AND 64 versions of office? such as Outlook a 32 bit and Word a 64?
You can verify this by checking in Word under File > Account > About Word, the first line. - Do the same for Outlook
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Paul VisnickyIT CoordinatorAuthor Commented:
32 bit version of office 2016.  Word attachment crash with the error.  Word encountered a problem and needs to close.  
Excel attachments, pdf attachments open without a problem.
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CompProbSolvCommented:
I would be suspicious that there's still a 64-bit part of Office installed.  A complete uninstall and reinstall may be in order.  I'd certainly try a repair install as that is fairly quick.

If you save the attachment and then open it in Word, does that work?
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Paul VisnickyIT CoordinatorAuthor Commented:
Repair Did not resolve the issue.  These workstations had been running the 64 bit edition and encountered an issue with word last week. 64 bit  Office was completely uninstalled and 32 Bit installed.
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Paul VisnickyIT CoordinatorAuthor Commented:
A new word document opens without a problem.  Word attachments get the error.
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CompProbSolvCommented:
In Outlook, check:
File
Opetions
Trust Center
Trust Center Settings
Protected View

How is "Enable Protected View...." set?
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Paul VisnickyIT CoordinatorAuthor Commented:
All 3 Options in Protected view are unchecked.
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CompProbSolvCommented:
Try enabling Protected View.  What are the other options?
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Paul VisnickyIT CoordinatorAuthor Commented:
What are the other options?, Not sure what you are asking for here.
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Paul VisnickyIT CoordinatorAuthor Commented:
issue was resolved by installing Windows Update for March
Description of the security update for Word 2016: March 13, 2018
https://support.microsoft.com/en-us/help/4011730/descriptionofthesecurityupdateforword2016march13-2018
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Paul VisnickyIT CoordinatorAuthor Commented:
Found that after installing the update, the issue was resolved.
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