Our office has a Ricoh Aficio MP C3002 printer on the office LAN. Everyone in the office is using the same PLC5 driver. One person can print duplex from everything (PDF, browser, etc.) except in Word 2010 even if she specified duplex mode in the printer setup from Word. Since she can print duplex in other applications I think it's not a problem with the driver, but must be something in Word. Any ideas?