troubleshooting Question

Microsoft Office 2016 will not stay activated.

Avatar of bjennings
bjennings asked on
Microsoft OfficePC
5 Comments1 Solution392 ViewsLast Modified:
Hello Everyone,

I just purchased a new laptop for a user.  I installed Microsoft office 2016 with our volume license key, but I am having a hard time activating the license.  After I put in the license key, it still says I need to activate.    I did some research and ran the Microsoft office clean up tool.  I then reinstalled office 2016 standard and the license activated.  Then the next day, I get the message to activate the license.  I have called both the pc manufacturer and Microsoft and no one is able to help me.

Does anyone know why my office 2016 standard will not stay activated?

Thanks,

Bill
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