Getting "A Disk Read Error Occurred" Error on Windows 7 Bootup

Was at a client site today.  Downloaded & ran BIOS update on an HP Pro 3000 VS772UT Desktop PC running Windows 7 Pro 64 bit.

BIOS update completed, but when I restarted the PC, it would get past the BIOS messages but then restart before almost before Windows would even start to load.

Initially I was getting a message that Windows did not start properly and whether I wanted to start Windows in Repair/Safe mode or Start Normally. If I chose Start Normally, it would go back into the reboot loop.If I chose the Repair Mode, I was able to run the Fix Startup Problems. Went through the repair process but it didn't solve the issue and Windows still would not load.  I also tried doing a System Restore to roll back the configuration to a few days ago. That didn't make a difference.

At some point, I started to get a "A Disk Read Error Occurred. Press C-A-D to restart" so things went from bad to worse.
So next I booted off a Window 7 Install DVD.
Ran
bootrec /FixMbr
bootrec /FixBoot
bootrec/ScanOs
bootrec/RebuildBcd.    

Still not working. I figured I would do a Repair Install of Windows 7, but when I boot off the Win 7 DVD and choose the Repair/Upgrade option, it tells me to boot into Windows from my HDD and run the Upgrade from there.

I really don't want to do a clean install and then have to reinstall all the applications.
Would appreciate some advice on this. Thanks in advance.
anuneznycAsked:
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arnoldCommented:
Please get the hdd vendor diagnostic tool to make sure the reported error is a false positive to eliminate it as the cause of your issue.
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MacleanSystem EngineerCommented:
It is possible that the BIOS fixed boot messages from SMART or something and it is legitimate.
Would be unlikely that a BIOS provides erroneous messages as their forums would be riddled with it.
You could test with a free util such as testdisk
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nobusCommented:
what disk model do you have?   i would first run the manufacturers diagnostic on it to be sure
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anuneznycAuthor Commented:
Thanks all. I am going back on site today. I believe the SSD is made by Crucial, but I don't know the model, except that it has a 500GB capacity. I can look up the model when I get back there.
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Adam LeinssServer SpecialistCommented:
It's possible the BIOS upgrade changed the hard drive mode from Raid to AHCI or from AHCI to Raid, etc.  I would try playing with the hard drive mode interface, usually that will be ATA, AHCI, RAID and try to flip between those 3 and see if the system boots after changing the hard drive mode.
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NerdsOfTechTechnology ScientistCommented:
Was there a preexisting issue that prompted the BIOS update?

Was the correct BIOS upgrade installed (double-check the version and specs)?

Next, try turning off fast boot and/or rapid start.
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nobusCommented:
i found only firmware update tools for Crucial - but that may solve your problem also
others, like Kingston have an SSD diag tool
here a free tool :  https://ssd-life.com/eng/SSDLife-Freeware.html
7 best tools here :  https://mashtips.com/ssd-health-test-and-performance-monitor-tools/
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anuneznycAuthor Commented:
Thanks, all. I tried changing SATA boot mode from IDE to AHCI to RAID and still same error result.
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anuneznycAuthor Commented:
@NerdsOfTech, yes, I did select the correct BIOS update for this model PC.
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NerdsOfTechTechnology ScientistCommented:
Does your BIOS have a reset to default settings or safe settings option? Also, what about disabling fast boot and rapid start?
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anuneznycAuthor Commented:
Yes, I tried setting BIOS to default settings. Didn't help. There is no safe settings or disable fast boot.
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anuneznycAuthor Commented:
I'm just going to re-install Windows 7. I've wasted far too much time on this already. :-(

Thank you to everyone for their input.
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NerdsOfTechTechnology ScientistCommented:
Make sure you are on AHCI before re-installing OS
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anuneznycAuthor Commented:
How come this site won't let me distribute the points among more than 1 participant?!? I always could before.
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arnoldCommented:
You might have to start selecting from the assisted solutions first, or make sure you only have one that is marked best solution.
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NerdsOfTechTechnology ScientistCommented:
Experts-exchange recently changed how point splitting works:

you have to mark solutions that you want to include in the "assisted" solution "helpful" first... I sort of like to old method as it was less confusing.

http://support.experts-exchange.com/customer/portal/articles/2527982-how-do-i-close-my-question-

Hope this helps.

The system auto-assigns the best solution 1/2 of the points while the other assisted solutions share the other half equally.
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nobusCommented:
they want us to make a study of NNN advertisements before closing the Q
this is getting far from being a "professional" forum.......
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