User is running Outlook 2013. He has a signature that includes an image.
His original email is sent as an HTML formatted messages, so his signature [with a logo] goes through correctly. The recipient responds using Plain Text, consequently the thread changes, and his responses no longer have his desired logo.
Is there a way to force all his responses to switch back to HTML or a format that allows his logo to be available, without having to manually change it back?
Thanks in advance.