CMS DVR Recording Issues

I have a client with a older DVR that they normally just view on a monitor.  Now we need to pull and backup video from it.  It's an 8 Channel Northern DVR.
http://www.tri-ed.com/pdf/NTH-DVRN_Series.pdf

I have downloaded on their computer as far as I can tell the appropriate software from this website.
http://northernvideo.com/products.html
http://192.92.5.27/FTP/NTH/DVRN%20CMS/CMS-3.24.exe

I have the software set up and I believe I have it talking to the DVR correctly since it comes up with 8 different cameras to view, but I get no actual live video on the screen.  If I go to playback, it errors out.  Yet, I can connect directly to the DVR through it's IP address.  I have the correct login information (admin, 1234).  Can you help out?
LVL 8
Scott ThompsonComputer Technician / OwnerAsked:
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Scott ThompsonComputer Technician / OwnerAuthor Commented:
I already figured it out with assistance from Northern.  I had to drag the DVR onto the live view area.
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Scott ThompsonComputer Technician / OwnerAuthor Commented:
I need to close this question.
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Scott ThompsonComputer Technician / OwnerAuthor Commented:
I already figured it out with assistance from Northern.  I had to drag the DVR onto the live view area.
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