troubleshooting Question

Why are the old images showing up on our webserver?

Avatar of COCO3515
COCO3515 asked on
Web Development
4 Comments1 Solution99 ViewsLast Modified:
Greetings!  I'm having a hard time figuring out why the images stored on our webserver hosted by NetSol
are showing differently to others on the internet v.s. us, unless we clear our browser cache on our computers.
The images shouldn't be different because we are accessing the webserver hosted by NetSol
just like anyone else across the internet.

And, this is how it is behaving in detail. When others on the web are viewing our website,
the old image is shown to them, but when we are viewing our website from our computers at work,
the new image is shown to us. And I can confirm that others on the web are seeing the old image because
when I access our website using my cell phone via 4G network, I can see the old image just like them.

Our Web Designer says he uses "layers" for images instead of replacing the old photo with the new photo in Adobe Muse
when he updates the images on our website.

Thank you for your time and assistance.
Lucas Bishop
Marketing Technologist

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