I have a brand new Windows 10 Pro laptop (Thinkpad X1 Carbon) - almost brand new - which started having a problem with the Photos app that comes with Windows. As of yesterday, when I opened a jpeg or any other image type of file, it opened and displayed without a problem in the Photos app. Now, suddenly, when I attempt to open a jpeg, I get an error message informing me that "the app didin't start". I've attached an image of the message to this question.
I've googled a few things about this and tried a few things that would supposedly fix this but nothing has worked.
The things that have changed since this problem surfaced are:
- I downloaded and installed a windows 10 update yesterday morning
- I downloaded the latest version of Adobe Reader, which I then uninstalled because I wasn't crazy about the extra security stuff that came with it
- I attempted to restore the system to the pre Win 10 update to see if maybe the update messed Photo up. The restore failed due to Windows Firewall blocking something ... at least that's what it said.