I am running an issue with our Solarwinds Orion server not producing any reports and values showing 0 for CPU and Memory usage for even weekly report. This issue started ever since we migrated from 2012 server to 2016 server. The database was simply moved to the new server. We are on VMware 5.5 environment.
Upon checking more, some nodes were showing not managed so I went ahead and enabled the hosts as managed nodes. Now the host is enabled for VMware VCS polling auth but the windows servers within the hosts need VCS polling authentication. For these windows machines I tried checking the box where it says VCS auth and input VMware root credentials for the host but it kept failing with message invalid auth. I am sure that I am entering right credentials.
- The reports are showing 0%, we checked a sample node and I found out that there is no data in the database (VMStatistics table)
- I went to the web console and checked the vmware polling, found out that the guest is not managed in Orion
- To get the data collection working, I need to enable VMware polling for the nodes
Does the windows nodes within VMware host also require VCS polling authentications ?
Sorry I am new to solar winds and can use some help.
Thanks in advance.