Windows 10 error 0x8007001f during upgrade

Windows 10 update keeps failing. Trying to update from build 14393 to 16299. I get to 92% but get the error code 0x8007001f. Already tried everything at (windows troubleshooter, deleted windows update folder, downloaded manually, ran sfc, ran dism) anyone have any suggestions? TIA
Rick BergamiAsked:
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Andrew LeniartIT Consultant & Freelance JournalistCommented:
Hi Rick,

Can you confirm you've tried Method 4: Use media creation tool on the page you've linked to? That will almost always solve the problem is why I'm asking.

If you did, did you retry the other solutions after using the Media Creation Tool to do a non-destructive upgrade of Windows 10?


You should share the installation error log file: C:\$Windows.~BT\Sources\Panther\setuperr.log
Please upload it.
Rick BergamiAuthor Commented:
Hmm I did not but I thought that would wipe files/settings?
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Andrew LeniartIT Consultant & Freelance JournalistCommented:
Hi Rick,

Hmm I did not but I thought that would wipe files/settings?

Thanks for clarifying. A "non-destructive in-place repair of Windows 10" will not wipe your files or settings. (That's why they call it "non-destructive")

It's why I asked you to clarify because it surprised me when you said that you'd tried everything on the page you linked to, yet nothing worked.

Please see the following two links for additional information on how to perform one.

Non-destructive in-place repair of Windows 10 Pro

Recovery options in Windows 10

Let me know if you need additional help.

I hope that's helpful.

Regards, Andrew

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Rick BergamiAuthor Commented:
Thanks Andrew,

It looks like  all his programs will have to be reinstalled though, correct?
Andrew LeniartIT Consultant & Freelance JournalistCommented:
Hi Rick,

There is an option for the repair to "Keep personal files and apps" during the repair. This suggests to me that programs will be retained, but as I've never performed it myself, I can't say for certain.

Due to this question popping up so frequently at Experts Exchange, I'm performing a repair myself and documenting the entire process. A Step by Step tutorial with detailed explanations of what happens during the process, and then showing exactly what was lost, what was kept, and will provide a link to that article for you soon.

Regards, Andrew

Rick BergamiAuthor Commented:
Thanks Andrew. It looks like it does wipe out all the programs but for this client I was having trouble doing things like updating drivers so I ran the dell hard drive check and it showed the hard drive was failing. So this was probably the issue. Thanks for the help though.
Rick BergamiAuthor Commented:
Hard drive was failing. Had to replace it
Andrew LeniartIT Consultant & Freelance JournalistCommented:
Thanks Andrew. It looks like it does wipe out all the programs
Actually, it doesn't Rick. At least not with the repair process I've just gone through so I can now personally confirm that.

My tutorial on the topic will be posted in the next 24hrs detailing the entire repair and results, so if you're interested for future reference, check back here as I'll update this question with a link.

So this was probably the issue. Thanks for the help though.
A failing hard drive would definitely cause such issues as well though, and it's a good thing you found out or you may have found yourself running around in circles. Well done! However, even with a replaced drive, if you were to now image and restore the failing drive, you may yet benefit from a non-destructive repair due to system files having been corrupted by the misbehaving drive. Or do you plan to do a clean install from scratch?

Glad to hear you're making progress though so thank you for updating the question.
Andrew LeniartIT Consultant & Freelance JournalistCommented:

As promised, here's the link to the article I've just completed. Hope you find it useful.

Regards, Andrew
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