outlook 2016 calendar, android, maas360

2 users are having issues regarding their Outlook Calendars continuously to sync with their mobile phones (mostly iPhone).  IBM is stating the issue stems with our Exchange Server/OWA.

we are using Maas360

any help..
pramod1Asked:
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timgreen7077Exchange EngineerCommented:
What is happening with the calendars? Please offer a bit more detail so we can try and assist.
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pramod1Author Commented:
we have resolved the issue
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pramod1Author Commented:
exchange active sync was not enabled
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