Exchange related services fail to start automatically in SBS2011 VM

Exchange related servicesHi,
 
 I created VHDX file from a physical SBS2011 using Disk2VHD program. Then I created a virtual machine using this VHDX in Hyper-V server.
 When I started the VM, I performed basic stuff such as assigning static IP address in TCP/IP properties, Internet connection in SBS console/Connectivity.
 Things in the new SBS2011 VM seem to be working fine except Outlook would not connect to exchange server and I found out that there were three exchange related services that failed to start automatically - (1) RPC Client Access - this caused Outlook's failure to connect to exchange server. (2) EdgeSync and (3) File Distribution. (Please see the screenshot)
 When I started  "RPC Client Access", Outlook was connected to exchange server and saw all the emails.
 I restarted SBS VM a few times, but every time it fails to start those three services.
 In prodution SBS2011 server, all these services start without a problem.
 Do you know what might be causing this problem?
LVL 1
sgleeAsked:
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Cris HannaSr IT Support EngineerCommented:
How much memory is allocated to the VM
Is IPV6 enabled?
Have you run the BPA and Fix My network Wizards?
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sgleeAuthor Commented:
Memory on VM:  32GB RAM
IPV6 enabled? Yes
Have you run the BPA and Fix My network Wizards? --> No, but I will now.
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Cris HannaSr IT Support EngineerCommented:
Other question...how much free space on the C: Drive and drive where the Exchange priv1.edb is located?
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sgleeAuthor Commented:
"how much free space on the C: Drive and drive where the Exchange priv1.edb is located" --> 378GB
EDB file size: 119GB

Fix my network found these issues, but I do not believe they are related to Exchange service issues. BTW Outlook is working fine.
(1) An Internet port mapping is missing
(2) Self-issued certificate is expired.

I will run BPA.
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sgleeAuthor Commented:
BPA ResultHere are results. SBS VM is in a test network environment which is a different physical location from production environment.
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sgleeAuthor Commented:
Does this have anything to do with the fact that SBS is in completely different environment?
Also in production environment, I have a backup domain controller along with other computers on the network.
I will check event viewer to see if there are specific messages that might help solve the problem.
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Cris HannaSr IT Support EngineerCommented:
If you open a command prompt on the SBS VM and try to ping the server by name...does it resolve?
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sgleeAuthor Commented:
@Chris
yes. I can ping by IP address or names of the computers.
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Cris HannaSr IT Support EngineerCommented:
What did the event viewer show you?   Is the physical SBS box in the Production environment?
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sgleeAuthor Commented:
@Chris,
 
I did not check Event Viewer yet. There were simply too many to go thru.
This is a victual machine SBS in test environment.
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Cris HannaSr IT Support EngineerCommented:
So in your original posting you said, "I created VHDX file from a physical SBS2011"
So your physical SBS that the VHDX was created from...is that in your production network?

How are these networks separated ?
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sgleeAuthor Commented:
"So your physical SBS that the VHDX was created from...is that in your production network?" --> Yes.
I have a physical/standalone SBS2011 at work and I have SBS2011VM in my home network.
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Cris HannaSr IT Support EngineerCommented:
Ahhhh.
So my recommendation would be to re-run the Connect to the internet wizard let it get a clean configuration for it's current network
You may need to review all the DNS Server entries to insure they are not the old settings, but match IP addresses for the current network config
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sgleeAuthor Commented:
I have run "Connect to the internet wizard" already.
"You may need to review all the DNS Server entries to insure they are not the old settings," --> Since "SBS2011 VM" is in my home test server, it won't find all the computers and backup domain controller that are at work in production environment. Should that matter?
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Cris HannaSr IT Support EngineerCommented:
sorry for the delay
The entries you're most interested in are the ones for the SBS server itself...

I would clean up AD as well...if the other servers aren't there...then remove from AD and DNS
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sgleeAuthor Commented:
Sorry for not following up.
I will need to check Event Viewer to find the error that are related to exchange services that fails to load.
I will report back when I get to do that in the next several weeks.
Meanwhile I will close the case.
Thanks for your help.
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