Need to get items in a POP3 account on the iphone off the phone. What's the right way?

my wife moved to a new iphone.  I have her old phone. We have our own domain / the mail account is set up as POP on the iphone.  So all the items she sent from her phone are only on her old phone in the sent folder.

You may say IMAP is the answer, but my view is that over time, the imap folders on the server get too big for the space on the shared hosting.  I think the real answer is exchange / office 365.

But regardless, we're trying to get the sent items off her phone. I heard how you can choose these items, then move them to another account (which is set up as imap).

I did that - went into the sent folder, clicked edit, chose the circle next to the first item, press and hold move, then uncheck the circle, then release move....

that SEEMS to be the way to move the hundreds of items.

You then choose what folder to move it to.  I chose an imap folder (a gmail account).  I check the gmail account online and the fisrt 8 emails DID come over. But no more, even after hours. (and the first 8 came over within a minute).

Looking in the sent folder, it says no mail.  (so they aren't in the imap folder (looking on the iphone, it only shows those 8 that are in the web view of gmail) and they aren't in the sent folder.  and not in the deleted items folder of the POP account.

a) is there a right way to get emails off a phone?
b) are these sent items lost?
BeGentleWithMe-INeedHelpAsked:
Who is Participating?
 
joinaunionCommented:
Can you go to you gmail account then select settings,then select,Forwarding and POP/IMAP.

Now select to enable Enable POP for mail that arrives from now on. Where it says Pop Download

Click save changes and try sending emails again.

If this works you can revert back to imap once it's done.
0
 
joinaunionCommented:
Did you check spam and junk folder for the emails?
0
 
nociSoftware EngineerCommented:
Hm. i don;t see why it needs to be shared Hosting. I have a Linux server @ home running a MTA/MDA.
I have a private server, and the accumulated "important" mail is 4GB spanning about 20 years. and for several domains. I think 30% of all mails get deleted. after some time.
And there is even a part of this known spam (100MB) to retrain the spamfilters if needed.

On that server is also Nextcloud with file storage, contact lists, agenda  etc.   so I won;t miss anything if my phone gets stolen, lost, ...
i just need to change some passwords if push comes to shove and get another phone.
AND i am independent from any tech supplier that insists on violating my privacy..
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

 
JohnBusiness Consultant (Owner)Commented:
So all the items she sent from her phone are only on her old phone in the sent folder.

Can you forward these to her email account?  

I use POP3 and if I happen to send from my iPhone I forward it to myself.
0
 
BeGentleWithMe-INeedHelpAuthor Commented:
john - YES!  there's a setting to send to yourself.  That's what I should have turned on for her... but didn't

the items she sent from her iphone WERE only in the sent folder.  Now that I tried moving them to the gmail account set up as imap, only 8 of them have come in to the gmail imap folder... but all hundreds of them are gone from the pop account.  

And yeah, I checked spam.

Actually the sent items seem to be back in the sent folder on the iphone pop account. I guess it tried synching them / push them up to the imap account, couldn't and put them back where they started, (except for the 8 that made it to imap).

So now what? Keep trying to move hundreds at a time only to get 8?  Or move hundreds 8 at a time : ) ??

OK. I just moved 10  and have all in the imap.... I'll keep bumping the number of boxes at 1 time!?  A waste though to have to check hundreds of those circiles

noci - not sure what you were saying about shared hosting?  I was saying that's what it is now but yeah, I guess it doesn't matter much... I have a shared hosting account with a limited amount of gb of space.  several people's mail boxes with imap would / could eat up the limited amount of space they give me. But 0365 has 50GB, so that's really where to go (vs IMAP) in my opinion because pop has it's flaws (like the need for this email thread!!!)
0
 
BeGentleWithMe-INeedHelpAuthor Commented:
OK, I got to 20 items in the gmail imap folder.  and can't add anymore this way.
0
 
BeGentleWithMe-INeedHelpAuthor Commented:
??? Gmail is where I am moving the emails TO from a POP account on the iphone.  Moving from a POP account to an IMAP account, the IMAP will push the emails from the iphone to the gmail IMAP server and I should be able to see those emails at gmail.com under that folder.

Not following what you are trying to gain with that change.  (I  DO know the process you are describing to download emails from the gmail account into a mail app and then it can delete it off the server).  But I want to get things ONTO the server at this point.  Kinda pop in reverse.
0
 
Eoin OSullivanConsultantCommented:
To answer your questions

a) YES, it’s the right way .. its horrible and slow and clunky but from POP Sent folder on an iPhone there is pretty much no other way.  I'm surprised that the transfer stopped at 8 messages .. I'd expect you can do it in batches of 10-20 but it will depend on the email size and attachments etc.  Perhaps you need to quit and reopen Mail and re-try .. and then spend a few evenings with your feet up, glass of wine/beer and Edit .. MOVE .. select 10 .. move .. choose other mailbox, GMAIL .. pick folder .. Move .. WAIT ...... repeat x

b) NO, as you've discovered the MOVE process is quite slow and the updating can be intermittent.  Sometimes you've to quit and reopen the Mail app to refresh the current state of the mailboxes


Programs like the ones below which claim to offer backup or migration between devices you'll notice don't mention MAIL recovery .. they say Contacts and Messages but they are careful not to mention Email as the whole MAIL system is a nightmare in terms of Backup .. basically Apple exclude the Mail from their iTunes/iCloud backups and assume everyone will use IMAP or Exchange or GMail or other cloud-mail services .. POP is the poor-relation of mail services and badly let down in terms of backup.
https://toolbox.iskysoft.com/ios-data-recovery.html
http://www.mobiledit.com/phone-copier-express
http://www.i-funbox.com/index.html?userchoose
https://www.easeus.com/mobile-tool/iphone-data-recovery-pro.html
0
 
joinaunionCommented:
I understand your moving to gmail account. This link may be of help.
https://support.google.com/mail/answer/7104828?hl=en&visit_id=1-636593313502584845-3017345468&rd=3
0
 
BeGentleWithMe-INeedHelpAuthor Commented:
Thanks guys!

Did EE get rid of 'assisted answers'?  sorry!
0
 
BeGentleWithMe-INeedHelpAuthor Commented:
I like to reward people that provide useful info / take the time to help. Might not have the best answer, but they helped.

You used to be able to choose best and then assisted answers, right? Now I just see (on the left side) 'i have my answer' then the finish button the bottom of the thread.  Can I still divvy up the points / yes if I can share points across more than 1 answer, I'd like to unaccept and share.  Can you tell me how to do that?  

Am I the only one that can't figure that out anymore?  again, I just see the 'I have the answer' in the 1 - 5 steps on the left.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.