Bios pheinix

I wanted to upgrade from windows 10 32 bit to 64 but i checked on intel utility assistant and it showed me my virtualization was locked off... how do i fix that? I have acer aspire 4750 and phoenix bios and it is compatible with 64 bit... thanks in advance
orion whitfordAsked:
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PerarduaadastraCommented:
The BIOS settings for this may be under chipset, advanced CPU configuration, or Northbridge headings in your BIOS, and it may also be called Intel VT or VT-x.

You don't say how old your machine is or what CPU it has, but be aware that not all Intel CPUs support VT even if the motherboard does. If your CPU doesn't support this feature then the VT option may not even appear in the BIOS, and if it does it will be greyed out, that is, not configurable.
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orion whitfordAuthor Commented:
I have a core i5 2410M and it's an acer aspire 4750 from 2011
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PerarduaadastraCommented:
Intel's bumph on this CPU can be found here:

https://ark.intel.com/products/52224/Intel-Core-i5-2410M-Processor-3M-Cache-up-to-2_90-GHz

... but check the notes at the bottom of the page which advise that although the CPU supports VT-x, the motherboard, hardware, or BIOS itself may not!
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orion whitfordAuthor Commented:
And.. im guessing you can't change your bios?
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orion whitfordAuthor Commented:
It says the processor is 64 bit based and in intel utility it says it's compatible with 64 bit
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PerarduaadastraCommented:
64-bit capability and VT-capability are different things...

If the BIOS doesn't support turning VT support on and off then it's likely that some aspect of the hardware doesn't support it either. If this is the case then a BIOS upgrade that would enable support for VT won't be available from Acer because it wouldn't work due to the lack of hardware support for VT.
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orion whitfordAuthor Commented:
Alright then thanks for the info really appreciate it
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PerarduaadastraCommented:
My pleasure.
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☠ MASQ ☠Commented:
Although you have a VT-x compatible processor Acer have disabled the option to change virtualisation settings in the Phoenix BIOS.  However by default VT-x is enabled.

Maybe the Intel tool isn't detecting it because Hyper-V is also enabled?

Try switching that off within Windows:
Open a Command prompt with administrative rights (Admin)
type
bcdedit /set hypervisorlaunchtype off
Enter
Exit

Reboot and try running detection again.
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orion whitfordAuthor Commented:
Im using securable and intel utility for detecting if i have vt-x
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☠ MASQ ☠Commented:
Good - but they will report Virtualisation unavailable if both VT-x and Hyper-V are enabled - you need to disable Hyper-V

You can also look up your CPU on Intel's site to determine what your processor is capable of.  The default i3 that is shipped with your 4750 is VT-x enabled but doesn't support VT-d so you will be able to use virtualisation but not all the features will be enabled.
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orion whitfordAuthor Commented:
So now it says it's locked on(from locked off previously) is that good?
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orion whitfordAuthor Commented:
I just wanted to upgrade from 32 bit to 64... I tried it before and when it got to the restart with the circles it just turned to a black screen
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☠ MASQ ☠Commented:
"I just wanted to upgrade from 32 bit to 64"
You'll need to completely reformat for this, there is no simple upgrade that changes between the two.
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orion whitfordAuthor Commented:
Yup im fine with that
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orion whitfordAuthor Commented:
I keep all my important files off my computer... cuz im a bit clumsy with the downloads :/
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☠ MASQ ☠Commented:
OK, if you're not sure about the process read this
https://www.windowscentral.com/how-upgrade-32-bit-64-bit-version-windows-10

You'll probably have to disable Hyper-V at the end, just like you have with the 32-bit version
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orion whitfordAuthor Commented:
Yeah i know how to do it thanks!
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orion whitfordAuthor Commented:
What if the screen goes black after the "restart" screen?
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☠ MASQ ☠Commented:
with or without a cursor?

mainly be patient, especially if you can see/hear hard drive activity Windows is still installing and configuring in the background - after around 10 minutes then I'd start thinking about actively doing something about it!

Version 1703 has a know bug with some machines that does exactly this, you can get usually get around it by agreeing to Windows installer downloading updates before installing.

https://support.microsoft.com/en-us/help/4043292/windows-10-black-screen-when-restarts-after-windows-update-oem-factory
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orion whitfordAuthor Commented:
Without a cursor
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orion whitfordAuthor Commented:
What about a blank blue screen without a cursor?
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