When I use the Snipping Tool in Windows 10, after I drag a box around what I want to capture, the Snipping Tool just displays a black box. It doesn't display what I wanted to captures. And before anyone asks, no, I am not trying to capture any video, just text and graphics on my screen, like my desktop with icons. Also, when I try to use any remote-control tool, like SolarWinds ScreenConnect, TeamViewer, or Join.me, all I get is a blank, black screen after connecting to this computer.
- I have already tried downloading the most up-to-date, certified drivers from NVIDIA.
- I have disabled the built-in, Intel HD Graphics adapter and told Windows to use the NVIDIA card by default.
- I have disabled hardware acceleration.
- I have also tried disabling the antivirus program.
NONE of the above steps solved my problem. Does anyone have any other ideas that I can try. Is this a problem with the OS or a problem with the graphics card? Should I replace the graphics card or try reinstalling the OS?