Logitech Webcam not working with Skype for Business

We are setting up Skype for Business 2015.
In the boardroom I have setup a Laptop with Windows 10 Pro and Skype for Business to be used for Video Conferencing. I have attached a Logitech BCC950 Conference Cam to the laptop. When looking at the Preview in Video settings, you can get a stream from the camera. Once you connect a video call you get the message "Could not start Video: Your camera is not setup or you are already using it."
There are no other applications that could be using the Camera.

I have tried the following:
  1. Updated the driver to the latest that Windows updates can find as Logitech does not supply updates on their website.
  2. Installed all Windows updates.
  3. Changed USB ports. These are only USB 2.0 ports.
  4. Tried a different computer with the same setup but have the same issues.

Can anyone help?

Thanks in advance.
Barry KaySystems EngineerAsked:
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JohnBusiness Consultant (Owner)Commented:
See if you can find the Camera in Device Manager and if so, update the driver there.

Tried a different computer with the same setup but have the same issues.

Can you try a different Camera?
Happens sometimes for no apparent reason. Please try the online app for a test: https://web.skype.com/en/ - does it work there?
Krzysztof KubiakWindows Server AdministratorCommented:
Because its Windows 10 did you checked in the Camers Settings if SfB is allowed for Camera use.

Make sure you have logging enabled in event viewer, make a call and check if tells you what the issue are

Also in the Cache of SfB there will be some log files produces.
1.Enable logging
2. Try to make a conference
3. Then use snooper to analyze log file in the Cache folder:
Then please select your own comment as solution in order to close this question.
Barry KaySystems EngineerAuthor Commented:
Re-installed the computer from scratch.

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Windows 10

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