Pop3 Port 995 won't work in Outlook 2013

Can't get port 995 to work with pop3 in Outlook 2013.  I've tried several settings, but none of them are working.  Is this an Outlook 2013 issue?
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ThomasBallardITAsked:
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JohnBusiness Consultant (Owner)Commented:
If you can, delete the Outlook Profile using Control Panel, Mail. Restart and go back to Control Panel, Mail and set up your Account manually. I used this setting in Outlook 2013 and now use this setting in Outlook 2016
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ITguy565Commented:
lets look at this from another perspective.. what service are you attempting to connect to?

Are you sure that it is using port 995?  If you have confirmed that it is using 995 and that is proper, please attempt to run the following command


telnet pop.server.net 995

see if it connects or what the response is.
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ITguy565Commented:
If it connects then 995 is open.. if it doesn't then that server is not listening on 995 or possibly your firewall is blocking it.


in my above post, please change the address pop.server.net to the address for your service.
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ThomasBallardITAuthor Commented:
It looks like it is failing when doing the 'test account settings', but if I skip the testing, it works fine.
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ITguy565Commented:
Can you send and receive e-mail from both external and internal addresses ?
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ThomasBallardITAuthor Commented:
Well, it is still sending the password in the open, even though it says port 995, it's not really encrypting.
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JohnBusiness Consultant (Owner)Commented:
The port is not the encryption setting. Use SSH also in conjunction with the port
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ITguy565Commented:
@Thomas

Did enabling ssh work for you as @John suggested?
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JohnBusiness Consultant (Owner)Commented:
You need to be sure you pair ports and encryption to make both send and receive work
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ITguy565Commented:
@Thomas

Glad you got it resolved!
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JohnBusiness Consultant (Owner)Commented:
Thank you Thomas and I hope all is working now
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