Exchange 365 shared email address

Exchange 365 shared email address

Does the email itself need a licence ?
Does each email address connected to it need a licence?

If it is an existing email:
can I convert it to a shared email?
can I revert it back to a normal email address?

Thanks
feck1Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Robin DadswellInfrastructure EngineerCommented:
Hi,

As long as the mailbox is set as a shared mailbox then you should be fine with no license,

the User mailboxes will need licenses,

to convert a shared mailbox please see the below link on how to switch things between shared and user mailboxes

https://support.office.com/en-ie/article/convert-a-user-mailbox-to-a-shared-mailbox-2e122487-e1f5-4f26-ba41-5689249d93ba

Cheers
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Todd NelsonSystems EngineerCommented:
If you are asking about a shared mailbox, as long as the shared mailbox is less than 50 GB in size and it's not being archived, a shared mailbox does not require a license.

Email addresses are not licensed.  The mailboxes are.  Resource mailboxes do not need a license either.  The only real caveat is the one I stated above.

Any mailbox can be converted to a user mailbox, shared mailbox, or resource mailbox and back.
0
Todd NelsonSystems EngineerCommented:
Sufficient information provided for solution.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.