How do I remove the dreaded google lock of death ?

Chadd Bush
Chadd Bush used Ask the Experts™
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Is there a way to remove the google lock from a cell phone without knowing the previous gmail address ? I work for a company that has employees who added there personal gmail account to the phone. Is the phone bricked now ?
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Top Expert 2013

Commented:
the Phone is not bricked - you can Always do a system reset
since you did not post the model, i can post no specific info for it
Chadd BushIT Systems Administrator

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Commented:
System reset doesn't resolve the issue. I've tried believe me. The models are hauwei honor 5, Moto G, Moto Nexus. The model of the phone makes no difference.
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