Link to home
Start Free TrialLog in
Avatar of Michael Pfister
Michael PfisterFlag for Germany

asked on

Powerpoint 2016 can't send mail via IBM Notes

We're running IBM Notes 9.01 as mail client under Windows 10. While migrating to Office 2016 a strange problem appears:
All Office applications can send the currently open file as a mail attachment (File -> Share -> E-Mail (as attachment, as PDF, as XPS, just as Link is greyed out)).

Only PowerPoint can't: when clicking the same menu in PowerPoint a single button "as link" is visible and it is greyed out. The other 3 options are just not there.

Any idea?

Notes works fine, it is the default mail client under Windows 10 1709. I.e. clicking a mailto: link opens Notes.

BTW, Win 7 - Office 2010 -  Notes 8.5 no problem, PowerPoint displays all options
ASKER CERTIFIED SOLUTION
Avatar of McKnife
McKnife
Flag of Germany image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Michael Pfister

ASKER

You're using Notes too?
As soon as I add Outlook 2016 to the client all buttons are enabled in all Office applications... but Outlook opens for ALL Office apps... despite setting Notes as default email program and checking/setting all file extension/protocols to Notes where possibe
Ok, when I started Notes after adding Outlook it asked me if I want to make Notes as a default program. After that all Office applications including PowerPoint work!
Does that mean PowerPoint requires some Outlook components?
No, it does not require outlook. I guess it was simply a quirk inside the default programs associations that got reset by going back and forth.
[no, i am not using Notes]
Just found out (*sigh*) also good old Office 2010 installed Outlook, just the start menu icon had been removed.
After adding Outlook messaging components to Office 2016 PowerPoint 2016 works ...
Adding Outlook messaging components to Office 2016 helped