Re-Enabled user "The Server is unavailable"

I have a user that left the company and I disabled the Active Directory account.  I did not delete it; but, i disabled it.

Now that user came back to the company and I re-enabled the Active Directory account. I am able to logon; but, I cannot get the Outlook Client to work for the user.  I can logon to the Outlook Web Access just fine and send/receive emails that way.

The problem is user specific.  Whenever I login as this user and try to access the Outlook client, the error message that the server is unavailable comes up.  But, the Exchange server works fine for everyone else.  What can I do to get this user working again?
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PkafkasNetwork EngineerAsked:
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timgreen7077Exchange EngineerCommented:
what version of exchange are you using?
PkafkasNetwork EngineerAuthor Commented:
I am using Exchange Server 2010 SP3.

i am logging into Windows Server 208 R2.
timgreen7077Exchange EngineerCommented:
Run the following cmdlet on the DB that has the mailbox.

Clean-MailboxDatabase "databasename"
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timgreen7077Exchange EngineerCommented:
I'm also assuming you recreate the user profile in outlook, and not attempting to use the same old profile.

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AmitIT ArchitectCommented:
From all machine you are getting this error. Or only this system. I advise you to test from another PC. 99% profile corruption issue.
PkafkasNetwork EngineerAuthor Commented:
Here is what fixed the problem.

A new user profile was created at logon since I setup new terminal servers after this user left the compnay.  I also setup a new Exchange Server as well.  The roaming terminal server profile is used to login to the terminal servers and that profile's mail settings was pointing to the previous Exchange Server's DNS name.

I needed to go to control panel and then the mail settings.  Then eventually change the Exchange server name to the currently used Exchange server.  Then Clock OK to save the settings and then everything worked.
AmitIT ArchitectCommented:
That's what I suspected. Profile issue.
timgreen7077Exchange EngineerCommented:
Sounds about right, that's why I asked if you recreated the user outlook profile. Good its working for you now.
PkafkasNetwork EngineerAuthor Commented:
timegreen's comment put me on the correct path.  It was misleading since the mail icon timed out but I was eventually able to see the properties.
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