RhoSysAdmin
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(improperly) Deleted SCCM Application still showing up in Software Center
Testing application deployment with SCCM current branch to a user collection. I made a mistake and improperly deleted an application (failed to retire it first, and delete revisions prior to deleting app). I then recreated it with a different name.
What I have in my test user's Software Center is a listing for the now deleted application. The last attempt to install this initial application failed. The status still shows it as failed. I have rerun all the actions in the Config Mgr client on the test user's computer (namely "Application Deployment Evaluation Cycle" and the "Machine Policy Retrieval & Evaluation Cycle", and even the "User Policy Retrieval & Eval Cycle").
I found one suggestion to delete the DP copy. This is an application. So while I "distributed the content", I don't see a directory that matches the application ID anywhere on my distribution point. So I can't see how to try this.
[update] The test user only sees the deleted application in Software Center from the computer the install was originally attempted (it always failed - which is why I deleted it). When the test user logs in to another computer, the deleted application is NOT listed in Software Center.
I've seen plenty of posts about this issue. I surely won't delete an application the wrong way again. But I need to make sure this ghost is gone before I start using Software Center for all our end users.
What I have in my test user's Software Center is a listing for the now deleted application. The last attempt to install this initial application failed. The status still shows it as failed. I have rerun all the actions in the Config Mgr client on the test user's computer (namely "Application Deployment Evaluation Cycle" and the "Machine Policy Retrieval & Evaluation Cycle", and even the "User Policy Retrieval & Eval Cycle").
I found one suggestion to delete the DP copy. This is an application. So while I "distributed the content", I don't see a directory that matches the application ID anywhere on my distribution point. So I can't see how to try this.
[update] The test user only sees the deleted application in Software Center from the computer the install was originally attempted (it always failed - which is why I deleted it). When the test user logs in to another computer, the deleted application is NOT listed in Software Center.
I've seen plenty of posts about this issue. I surely won't delete an application the wrong way again. But I need to make sure this ghost is gone before I start using Software Center for all our end users.
Please share Appdiscovery.log, AppIntentEval.log and Appenforce.log. from client machine from below location.
C:\Windows\CCM \Logs
C:\Windows\CCM \Logs
ASKER
Please share the name of application and application Unique ID
ASKER
The application name was "JMP 14.0". The application I replaced it with is "JMP".
I don't have the application ID b/c I've already deleted it - which is why this is so complicated.
I don't have the application ID b/c I've already deleted it - which is why this is so complicated.
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Sorry. That did not work. I even reran the Application Deployment, Machine, and User Policy actions, and waited an hour before responding.
F5 refresh, close/re-open of Software Center still shows that ghost of an application.
F5 refresh, close/re-open of Software Center still shows that ghost of an application.
On how many machines are you facing this issue ?
ASKER
just one, which is why I'm considering the Adam's "scorched earth" alternative.
we're still testing out Software Center. The only reason I'm trying to figure this out is b/c I wanted to see if there was an easy way to fix it.
we're still testing out Software Center. The only reason I'm trying to figure this out is b/c I wanted to see if there was an easy way to fix it.
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Ran it last night around 10pm and let it sit overnight. Checked it just now at 9:25am and the deleted application is no longer listed in Software Center.
Thanks for the tip!!
Thanks for the tip!!
No problem. I'll have use that for one of my blog posts. :)
If it's one computer, you could delete the computer object out of SCCM, uninstall the client from the computer having the issue, delete HKEY_LOCAL_MACHINE\Softwar