3CX Import/Export contacts

I have an implementation of 3CX with soft phones . Recently i add also telephone (IP/VOIP) except of soft phone. the IP telephones are working properly but now  I need to export the contacts from the soft phone to IP telephone.

I am looking for a step by step instructions how to do it.
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

There isn't a way to export from the softphone unfortunately. Here would be the best way to go about it (especially for a large number of contacts):

Put all of the contacts in a CSV file and import that into 3CX. If you need a sample phonebook, here is a link to one from 3CX (don't worry about the reference to V12.5, I pulled this from the version 15 manual): http://downloads.3cx.com/downloads/misc/ImportCompanyPhonebookSampleV125.csv

To import the CSV file once you have it all set, you would do the following in the Management Console:
  • Go to Contacts
  • Choose Import
  • Select your CSV file from wherever you've saved it.

Here is the section of the 3CX manual that discusses managing the Phonebook (note: as of version 15, there is a 1000 contact limit per CSV you import):  https://www.3cx.com/docs/manual/phonebook-directory/#h.aorc059zoz8b

For the future, if you need to add contacts via softphone that you want the entire company to be able to use, be sure to check the "Add to company phonebook" box when creating the contact.

For all of the things that 3CX has been good at, there are a number of features that would make sense that they have yet to implement. You should submit a suggestion to them for the ability to export contacts from a softphone.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
IP Telephony

From novice to tech pro — start learning today.