Export email from external sender

Office 365 - Exchange

I need to recover all emails from a specific external mail address (email@gmail.com). I am able to find the emails using the message trace, but how can I download those email message for litigation review?
jjwolvenAsked:
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Vidit BhardwajAdminCommented:
You can do a in place ediscovery search, once that is done you can download the content in PST file
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timgreen7077Exchange EngineerCommented:
@Vidit is correct, perform an inplace ediscovery. See below link to assist with this.

https://technet.microsoft.com/en-us/library/dd298021(v=exchg.160).aspx
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jjwolvenAuthor Commented:
After it finishes Running and I export, how long (rough estimate) should it take for 1GB?

I have had the attached screen for several hours.
eDiscExport.JPG
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timgreen7077Exchange EngineerCommented:
That all depends on your network and so forth because its basically an internet connection at this point. I performed a 8 GB in about an hour. I can say how long it will take you though but it shouldn't be too bad if its only 1 GB
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jjwolvenAuthor Commented:
In that case, the eDiscovery is stuck.

The search is just a basic one for email from a specific email address.

What would be getting it stuck on the "Connecting to Exchange Services"?

Also, I am in a hybrid configuration - do I need my O365 admin login or Exchange admin login?
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timgreen7077Exchange EngineerCommented:
Yes you need the correct permissions to run ediscovery. so yes login with your admin account.
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timgreen7077Exchange EngineerCommented:
your o365 admin account
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Vidit BhardwajAdminCommented:
Make sure that's the part of discovery management role
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timgreen7077Exchange EngineerCommented:
Question has been answered. closing ticket unless author reopens it.
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