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I ended up just deleting the first account and reset up the account
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I ended up just deleting the first account and reset up the account

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Hello, I have a google apps user that I have setup using outlook 2016 using the Gmail Imap setting everything has worked well but we have just noticed that some of the mail on the google mail server right when the google account was set up is not in outlook 2016 how can I force outlook to do a full sync of all mail. The user doesn't use the Gmail web interface so they can't see the old mail from that time.
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Hello, I have a google apps user that I have setup using outlook 2016 using the Gmail Imap setting everything has worked well but we have just noticed that some of the mail on the google mail server right when the google account was set up is not in outlook 2016 how can I force outlook to do a full sync of all mail. The user doesn't use the Gmail web interface so they can't see the old mail from that time.

Gmail not syncing all mail into outlook 2016

Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware.

Google

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Google Workspace is a suite of cloud computing productivity and collaboration software tools and software. It includes Google’s popular web applications including Gmail, Drive, Hangouts, Calendar, and Docs. While these products are available to consumers free of charge, Google Workspace adds business-specific features such as custom email addresses at your domain and storage for documents and email.