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Need offsite employee monitoring solution

Hello all,

We're looking for a solution that would give us the ability to monitor all employees that are working from a remote site.
We know that there are multiple ways to give users access to in office server files (VPN, RDP, etc.) but we would like to also be able to see if the users are "ACTUALLY working" when off site.
Ideally we'd like to monitor the following:

-How long user is "actually" working (not just logs that have when user logs in and out).
-What documents/items the user accesses during work and for how long.
-whether the user is just idle when accessing office network.
-granularity view all user actions logging into office network.

Is there a "Magic Bullet" solution for this or is this one of those "Use multiple existing options"  scenario where we'll have to use logs from various places (VPN logs, server logs, GPO, etc.) to gather the info about whether the employee actually does work from home?

Network consists of:
-Windows server 2012 (DC, DHCP, DNS, Storage)
-30 Client computers with windows 7. 8. 8.1 and 10
-TZ-500 Firewall
-2ea 48 PoE port managed Switch.

Any recommendation is greatly appreciated!
Looking forward to your responses.

Seb
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Seb
Asked:
Seb
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6 Solutions
 
Martin MillerCTOCommented:
I am aware of a couple solutions one is available at this link:

https://hubstaff.com/

The other is a custom version I did an evaluation on and will see if it's commercially available

Let me know of any other questions you may have.
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Rob HensonFinance AnalystCommented:
I know of a wonderful concept called Trust. If you don't trust your employees to be doing what they are supposed to be doing when WFH then don't let them do it.

Also from a personal data protection side of things, you will have to make your employees aware of how they are going to be monitored and what will be recorded.
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Martin MillerCTOCommented:
The question was asking about solutions, and these do exist, as I posted above.

Adding more info regarding the monitoring workers....There is a movement to validatable metrics for results.  I agree with expert Rob's comment about Trust, however, there needs to be metrics to validate work, productivity, and accomplishment. And on the flip side, there are tools that help tame rogue behavior with verifiable metrics.  WRT to employee awareness, consider reading those HR handbooks, specifically in the areas of intellectual property, and use of IT equipment and services. Generally,  in larger companies, you are already warned and made aware whether you have read the "memo" or not.
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ITguy565Commented:
Here is another solution that will work for that :

These are the only two solutions i know and @martins may be the the better of the two.


https://www.sentrypc.com/lp/employee-monitoring-software.htm?utm_source=bing&utm_medium=cpc&utm_campaign=Search%20Ads&utm_term=employee%20monitoring%20software&utm_content=%22employee%20monitoring%20software%22

The only other solution was presented above by @martin :

https://blog.hubstaff.com/remote-worker-monitoring/
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Rob HensonFinance AnalystCommented:
WRT employee awareness - if the policy is changing substantially then employees will need to be made aware of changes.
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ITguy565Commented:
@Rob,

Nobody here is a fan of Micro-Management, but when you have employees that work remote then you MUST be able to keep tabs on them. Trust is a huge factor, but can you honestly say that your remote employees are your most productive? If you say yes. then you have blinders on. Remote employees are often times your senior staff and unfortunatly those employees are the least productive because they have become complacent in their ways.

Establishing a metric and a way to manage and monitor employees both internal and remote is paramount to a strong and efficient business.

just my 2 cents..
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Martin MillerCTOCommented:
@ITguy565 the other solution I was referring to is currently private, and utilized for the company's multiple international teams.

So it looks a couple solutions are workable commercially:

HubStaff and Sentry PC
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Rob HensonFinance AnalystCommented:
To be honest there have been occasions where I have worked from home and some might say that I have abused that privilege by not being at my computer constantly for the 9-5 working hours. However, I have also found that I have started earlier and/or finished later and have actually been more productive due to less distractions from other people in the office; phone calls and general chatting.
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Sandeep KumarAssociate ConsultantCommented:
You can easily monitor employees from any remote site by using Employee Desktop Live Viewer tool. It can keep an eye of each computer (employee) to on site and remote site for its configured computer systems. To know more about computer monitoring software and its features, visit: https://www.nucleustechnologies.com/employee-desktop-live-viewer.html
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ITguy565Commented:
@Sandeep

Nice Solution, I didn't even know about that one..
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Sara TeasdaleCommented:
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SebSystems AdminAuthor Commented:
Hello All,
Thank you so much for all the great input. I'll evaluate all the options and Will choose which has all the needed features. Thanks again for all your help.
It's much appreciated.
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Martin MillerCTOCommented:
Can we close this question?
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