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Networking is the process of connecting computing devices, peripherals and terminals together through a system that uses wiring, cabling or radio waves that enable their users to communicate, share information and interact over distances. Often associated are issues regarding operating systems, hardware and equipment, cloud and virtual networking, protocols, architecture, storage and management.
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If network testing tools were used (netio f.e.) then only the network is involved.
Then was wireless part of the chain? if so were all components for wireless 802.11ac capable & setup for ac? (that would allow wireless speeds to exceed 1Gbps.. in theory under good circumstances).
Best to test: have a laptop that can really handle 1Gbps on a wired interface and use that to test access to the internet.
using f.e. netio https://web.ars.de/netio/