Runtime Error

We use a software called Softbase, when we try to print from this s.w. we get a

Runtime Error
Press OK to continue
Press Cancel to Quit.
Please report what caused this error along with the information below.
Common\Win32\WinPrinter.cpp: 725
failure Condition PrinterDC
When beginning a new print job, we don't have a printer context

this happens to any printer we use
User is using a HP LJ M401N
jsarinanaI.T. ManagerAsked:
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JohnBusiness Consultant (Owner)Commented:
There seems to be more than one Softbase, but from what I can see, this is legacy software.  I see dates in 2011.

Is there an updated version of Softbase?  

What operating system are you using?
jsarinanaI.T. ManagerAuthor Commented:
yes they update every couple of months, Windows 7
JohnBusiness Consultant (Owner)Commented:
Open cmd.exe with Run as Administrator and run SFC /SCANNOW, allow to complete, restart and see if this eliminates the error

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jsarinanaI.T. ManagerAuthor Commented:
SFC /Scannow worked, thanks
JohnBusiness Consultant (Owner)Commented:
Thanks for the update and I was happy to help.
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Printers and Scanners

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