Internet Explorer Intermittent crashes on Terminal Server Faulting module name: MSHTML.dll

Internet Explorer Intermittent crashes - all users on Terminal Server

Terminal Server: Windows Server 2012 R2 VM - Quad Core E5-2620 v3 @ 2.4GHZ with 16 GB RAM
Users: 7 users
Internet Explorer version: Internet Explorer 11.0.9600.18953
All Windows updates applied.
Server is regularly rebooted and has been rebooted since issue started.
All IE add ons and extensions have been disabled and issue still occurring.

Crash does not occur on all Websites, however often crashes on sites such as MSN.com
Yes Chrome / another browser would be better, however user advised IE must be used for some specific vendor sites.

Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18817, time stamp: 0x59b18749
Faulting module name: MSHTML.dll, version: 11.0.9600.18953, time stamp: 0x5a86f657
Exception code: 0xc0000005
Fault offset: 0x003e8ab7
Faulting process id: 0xa20
Faulting application start time: 0x01d3c00b04e4d6da
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Windows\SYSTEM32\MSHTML.dll
Report Id: 4d4478cc-2bfe-11e8-80e5-00155d0f3d03
Faulting package full name:
Faulting package-relative application ID:
LVL 1
Thomas NZSystems EngineerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Davis McCarnOwnerCommented:
Your Exception code: 0xc0000005 is an Access Denied error which means something was attempting to open a file from an illegal location.  Even at MSN.com, sometimes the ads on the side are malicious and that may be a good thing.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Virtualization

From novice to tech pro — start learning today.