I need suggestions for companies that host websites along with email pop accounts. Features I must have are:
1. 7/24/365 telephone support.
2. "Handholding" to transfer my small present website and all the email accounts that are associated with my domain name.
3. The host company must allow Filezilla to ftp information to my new site.
4. Ability of the host company to realize that not all people are internet experts and willing to provide information to utilize their services without exhibiting a demeaning attitude when I don't know the answer to a particular question or situation.
5. NO extra charge for additional email accounts. Go daddy seemed like the perfect answer to my requirements but then advised me of a ten dollar charge each year for each email address! I use 20+ email addresses to sort out who is responsible for spamming me then just simply delete that account and establish more email accounts.
6. The reason for all this is that I was with IXwebhosting and they sold my account to another organization that cannot or will not answer simple questions directly and now have NO phone support. No phone support does not work for me. I spent 90 minutes on chat simply to get my account unlocked and a transfer code provided to me to switch companies.