Word 2016 display message "There is insufficient memory or disk space. Word cannot display selected font"

Aisling Carey
Aisling Carey used Ask the Experts™
Windows keeps popping up with a message saying "insufficient memory or disk space. word cannot display selected font" it will also only let me select calibri, as in no other fonts show in the drop down menu. Along with this I can't delete stuff only backspace it. I recently updated word to the 2016 version and believe this may be linked.
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Andrew LeniartIT Professional | Freelance Journalist | Looking for Opportunities
Distinguished Expert 2018

The most likely cause of this is a corrupt Normal.dotm or Normal.dotx template file.

Close all instances of Word
Navigate to C:\Users\YourProfileName\AppData\Roaming\Microsoft\Templates\
Rename or delete the Normal.???? files - Word will recreate them next time it is opened

Test now.

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