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Williams225

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Unable to initialize the security on my EMC VNX5300

Im not able to access my EMC VNX5300 Array anymore
When I try to access I have this message :

"Global security is not initialized. You must initialize global security in order to manage the system."

So I decided to use Navisphere to initialize the security but it doesnt work. below is the output:


c:\Program Files (x86)\EMC\Navisphere CLI>NaviSECCli.exe -address 10.10.4.213 security -adduser -user sysadmin -password sysadmin -scope global -role administrator
WARNING: You are about to add user:  sysadmin

Proceed?(y/n) yes
Add user operation failed. Failed to get version information from Control Station. Collect diagnostic data and contact your service provider.Error connecting SSL. Error details:  A system call error (errno=10057).
Normal-Connection-to-SPA.JPG
SPA_Setup.JPG
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Philip Elder
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Williams225

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This Storage array is not under support contrat. Is that the only option I have?
There is this EE Q with an answer that may or may not help: https://www.experts-exchange.com/questions/22895402/Initialization-Loop-on-EMC-CX300-SAN-SPA.html

There is this manual: https://www.emc.com/collateral/hardware/technical-documentation/300-012-899-vnx-security-configuration-bLock.pdf

That's about all I can say on the matter as we don't work with EMC based storage.
Thank you philip I will try contact EMC support