HTML code to open a pre-addressed email

Hi Everyone,

I am attempting to update the Auto Reply on an Outlook conference room.  It's a long message with a lot of formatting.  I have been able to figure out all of the html code for the formatting except for one piece!  The auto reply ends with:

If you have any questions contact Customer Support.  "Customer Support"  is a link to this smtp address:  John.Smith@company.com  
It should open a blank email addressed to John Smith

I have tried this:  <a href="mailto:John.Smith@company.com">Customer Support</a></p>

It does make Customer Support a link but it opens my default Chrome start page, rather than starting an email.

Thanks!
GAC 2018Systems AdministratorAsked:
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Jason CarsonComputer TechnicianCommented:
That link looks right to me.

Try changing your default email program in your windows settings. It should be set to Outlook.
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GAC 2018Systems AdministratorAuthor Commented:
That obviously helped, thank you.  I have no idea how my default email program changed to Chrome...but that's another ptoblem!

Thanks!
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GAC 2018Systems AdministratorAuthor Commented:
Try changing your default email program in your windows settings. It should be set to Outlook.
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Jason CarsonComputer TechnicianCommented:
No problem!
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Brian DayhoffSenior Full Stack DeveloperCommented:
Chrome has a default setting to offer a popup that makes gmail jack your machine's preference as an email client away from your system setting. This results in an obnoxious popup whenever you visit gmail or various other sites requesting to let that site be the default handler for various things, including emails. It is likely that you inadvertently clicked enable at some point when trying to dismiss the popup, which is pretty common.

If you want to turn this off so websites do not jack your machines functionality, go to

chrome://settings/handlers and disable everything in that box, then

chrome://settings > Privacy & Security > Handlers and set to disabled.

This will prevent all websites from being able to register as default protocol handlers, and will protect your Outlook settings from being disrupted from websites. You will have to rinse and repeat for each browser you use.

More on that here:

https://developers.google.com/web/updates/2012/02/Getting-Gmail-to-handle-all-mailto-links-with-registerProtocolHandler

Note: This will also disable all of the obnoxious requests to send you push notifications that clickbait sites spam at you every time you visit.
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