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QSee Security System - Forgot admin password

I had this question after viewing QSee Security System - Forgot admin password.

Camera QSee model # QC9416

I need help getting the password for our video camera.  I want to rewind the tape.  But it is asking me for a password.  How can I solve this?
2
Nancy Ma
Asked:
Nancy Ma
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2 Solutions
 
Kyle SantosCustomer RelationsCommented:
Hi Nancy,

I might be able to help answer your question.  For a new camera, try the password: admin

e.g.
Screenshot_2.png
Let me know if that works or not.

Reference
https://qsee.custhelp.com/#/answer?a_id=2546
2
 
Dr. KlahnPrincipal Software EngineerCommented:
We see this question several times a month, so there is an EE FAQ article on it.

https://www.experts-exchange.com/articles/29343/Q-See-DVRs-and-Password-Recovery.html?searchSuccess=true&searchTop10=true

In brief:  Q-See has made it as difficult as possible to deal with this issue, and that is by design so that a stolen Q-See DVR is useless to the thief.  This is one of the value-added features that makes Q-See worth more than a generic DVR.  The registered owner of the unit can contact Q-See Customer Service at the link in the article above and they will be able to help.
1
 
Nancy MaAuthor Commented:
Hi Kyle,

Thank you so much. You are smart. It works. I really appreciate your help.
1
 
Kyle SantosCustomer RelationsCommented:
Hi Nancy,

You're very welcome.

Dr. Klahn great article!  Very helpful.
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