Motherboard not powering on.
Here is my set up.
anidees AI Crystal XL Lite Version Full Tower
Asus-maximus-hero-x wifi
G.Skill TridentZ ddr4 3200
Corsair RM1000x power supply
I5-8600k
After setting up the motherboard wouldn't power on. All the RGB lighting comes on and the red start button on the board light up but when pressing the case or the board power button nothing happens.
I tested with my old power supply still same results. Also bench tested and will only basic hook ups no change.
Amazon consider it defective and sent replacement. Still same result.
Talked to Asus tech support and guy was very helpful. After going through all the same stuff I tried he said it looks like the bios needed to be updated to have the board post with my cpu. So I downloaded the file put on USB and used the USB flash. That finished and still same result.
Spoke to Asus again and this time the new lady decided either board or cpu is bad. I find it hard to believe two boards were defective.
Like to also point out I find the cpu lock down bracket feels a bit tighter then I would think it needs to be. The pins all look fine on board. However looks like from factory they are designed to have a slight angle on half of them rather all 100% sticking straight up. Maybe the last common for painless cpus my last build wasn't pinless.
I've double checked the power supply cables as well as reseated hardware multiple times. I'm out of ideas and found no other help with my own research.
Hoping someone may have another idea to try or maybe something I'm missing. Otherwise I might have no choice but to get a replacement board and cpu. I have no other cpu that is compatible with this board to test with.
Any help would be appreciated and thank you in advance!
anidees AI Crystal XL Lite Version Full Tower
Asus-maximus-hero-x wifi
G.Skill TridentZ ddr4 3200
Corsair RM1000x power supply
I5-8600k
After setting up the motherboard wouldn't power on. All the RGB lighting comes on and the red start button on the board light up but when pressing the case or the board power button nothing happens.
I tested with my old power supply still same results. Also bench tested and will only basic hook ups no change.
Amazon consider it defective and sent replacement. Still same result.
Talked to Asus tech support and guy was very helpful. After going through all the same stuff I tried he said it looks like the bios needed to be updated to have the board post with my cpu. So I downloaded the file put on USB and used the USB flash. That finished and still same result.
Spoke to Asus again and this time the new lady decided either board or cpu is bad. I find it hard to believe two boards were defective.
Like to also point out I find the cpu lock down bracket feels a bit tighter then I would think it needs to be. The pins all look fine on board. However looks like from factory they are designed to have a slight angle on half of them rather all 100% sticking straight up. Maybe the last common for painless cpus my last build wasn't pinless.
I've double checked the power supply cables as well as reseated hardware multiple times. I'm out of ideas and found no other help with my own research.
Hoping someone may have another idea to try or maybe something I'm missing. Otherwise I might have no choice but to get a replacement board and cpu. I have no other cpu that is compatible with this board to test with.
Any help would be appreciated and thank you in advance!
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John Tsioumpris
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