Failed to install or load OS from Imaging. No Operating System Found Error. Dell 3340 Toshiba HD 5400

I have a Toshiba Sata 5400 ROM 500gb ModelMQ01ABF050 Drive Rev AAD AB00/AM0P1D on a Dell 3340 with originally with Windows 7 and was trying to go to Win 10. This is a students laptop in a Elementary School during a State Testing exam that failed. The laptop came back with a message of NO OPERATING SYSTEM FOUND.  Cannot seem to make any headway with this or get anything to work. Even tried imaging a total of 3 times to no avail.....Does anyone have any ideas of what we can try...?
RUA Volunteer2?Tableau Trainer & Consultant Sales Exec.Asked:
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N ChinCommented:

Did you image the drive in the laptop or was it removed and imaged in another machine or cloner?
Have you verified that the drive image you're using is still good?

In the BIOS, is the hard drive listed as the first device?
If you have an identical laptop, move the drive to the other laptop to see if that other laptop boots from the drive in question.
SeanSystem EngineerCommented:
You say you tried imaging. Does that mean you tried to reinstall the OS again or that you actually  had an image of the PC that you tried to reinstall?

Sounds like you'll need to do a complete reinstall but I would recommend putting in a new hard drive for that. Then plugging in the old one via a USB converter and copying any data that can be salvaged from the old one. Seems like whatever image you have is no good and that the updated caused damage that isn't able to be recovered.

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What error do you get when the imamging fails?

it seem that there is a problem with the HDD connection or it that the HDD is out of order.
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Before you get too far, (assuming the BIOS as the option), I would run an extended diagnostic of at least the drive to see if there are any hardware issues with it. If the drive itself is failing, you could be "chasing your tail" for awhile. Another option would be to swap drives with an known working spare / extra (if one is available) and see if (1) the existing laptop can see an OS on a known working drive and (2) if the known working laptop (the spare) can see the OS on the thrice-imaged drive. This may at least triage the troubleshooting.
if the Dell has an EFI bios, you may need to turn off secure boot - check also the boot priority
RUA Volunteer2?Tableau Trainer & Consultant Sales Exec.Author Commented:
We could not get to the BIOS or start Diagnostics? Dell decided to send us a new HD. Sorry I could not respond to your questions thank you for the support. I will award some points for effort and content. Thank you very much.
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