Access denied for external USB drive.

Hello,

When I plug my 2TB western digital drive to my Windows 7 workstation, I am getting an "Access Denied" message when I copy files to it- see attached.  

I press CONTINUE, and I get a UAC prompt for username and password - see attached.  

I have checked and there is no group policy triggering this behavior.  

I insert another USB thumb drive to the same computer and I am able to write files to it.  

I plug my 2TB drive to another computer and I am able to copy files to it.  

We installed a Stormshield to all workstations this week but I have uninstall it on my workstation for troubleshooting purpuse.  The issue is still not resolved.  

Please advise if someone has an idea of where to check.

Thanks.
access-denied.png
UAC.jpg
nav2567Asked:
Who is Participating?
 
FOXConnect With a Mentor Active Directory/Exchange EngineerCommented:
1: launch powershell (or command prompt) as an administrator. (To do this, hit windows, begin typing the name powershell, and right click on it. Then select "run as administrator"
    2: take ownership of the drive by running 'takeown /F [PATH TO YOUR FOLDER AND/OR FILE] /R'
    3: You should now be able to change your access permissions in the usual way. right-click, properties etc.
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Dean ChafeeConnect With a Mentor IT/InfoSec ManagerCommented:
Is it possible that the external drive has been encrypted?  
I had a similar issue where a user enabled drive encryption on an external drive with Symantec Encryption Desktop / PGP GUI, then was denied access to it on another machine.  It could have also been Bitlocker encrypted somewhere along the line...
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nav2567Author Commented:
I am getting this:

PS C:\Windows\system32> takeown /F e: /R

SUCCESS: The file (or folder): "E:\" now owned by user "mypc\myworkplace".

SUCCESS: The file (or folder): "E:\$RECYCLE.BIN" now owned by user "mypc\myworkplace".

SUCCESS: The file (or folder): "E:\john" now owned by user "mypc\myworkplace".

SUCCESS: The file (or folder): "E:\New folder" now owned by user "mypc\myworkplace".

SUCCESS: The file (or folder): "E:\System Volume Information" now owned by user "mypc\myworkplace".

SUCCESS: The file (or folder): "E:\$RECYCLE.BIN\S-1-5-21-1548471311-3757077159-2452739721-12244" now owned by user "mypc\myworkplace".

SUCCESS: The file (or folder): "E:\$RECYCLE.BIN\S-1-5-21-1548471311-3757077159-2452739721-13522" now owned by user "mypc\myworkplace".

SUCCESS: The file (or folder): "E:\$RECYCLE.BIN\S-1-5-21-1548471311-3757077159-2452739721-15275" now owned by user "mypc\myworkplace".

SUCCESS: The file (or folder): "E:\$RECYCLE.BIN\S-1-5-21-2094779673-718204117-2243348269-1000" now owned by user "mypc\myworkplace".

INFO: Access is denied. ( "E:\$RECYCLE.BIN\S-1-5-21-1548471311-3757077159-2452739721-13522\$I5AUB9Z" )

INFO: Access is denied. ( "E:\$RECYCLE.BIN\S-1-5-21-1548471311-3757077159-2452739721-13522\$IGG0HVM" )

SUCCESS: The file (or folder): "E:\$RECYCLE.BIN\S-1-5-21-1548471311-3757077159-2452739721-13522\$R5AUB9Z" now owned by user "mypc\myworkplace".

SUCCESS: The file (or folder): "E:\$RECYCLE.BIN\S-1-5-21-1548471311-3757077159-2452739721-13522\$RGG0HVM" now owned by user "mypc\myworkplace".

INFO: Access is denied. ( "E:\$RECYCLE.BIN\S-1-5-21-1548471311-3757077159-2452739721-13522\desktop.ini" )

INFO: Access is denied. ( "E:\$RECYCLE.BIN\S-1-5-21-2094779673-718204117-2243348269-1000\desktop.ini" )


SUCCESS: The file (or folder): "E:\New folder\New folder" now owned by user "mypc\myworkplace".

You do not have permissions to read the contents of directory "E:\System Volume Information".
Do you want to replace the directory permissions with permissions granting you
full control ("Y" for YES, "N" for NO or "C" to CANCEL)? y
INFO: Access is denied. ( "E:\System Volume Information\IndexerVolumeGuid" )

INFO: Access is denied. ( "E:\System Volume Information\WPSettings.dat" )
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