We have an employee who left the company, and failed to return the company-owned laptop. The former employee says over and over that she sent it back to us by UPS, although the UPS tracking number was never used.
Anyway, i have ESET Remote Administrator version 6 installed on that laptop (all company computers), which allows an amazing amount of remote control. Basically, command line access, batch file processing, software package installs, etc. We also have ammyy (ammyy.com) installed as a service, but didnt note down the ammyy id number (which never changes)
What is a simple way i can use eset remote administrator (essentially sending a batch file to be executed) to do something like:
1. get the ammyy id number sent back to me
2. get some kind of screen control (install something that accepts connections behind a nat firewall)
3. get its outside ip address (eset fails to report this, only reports the internal ip address)
Otherwise i'll just send commands to it so it constantly pops up stolen laptop blah blah... and i'll change all the local windows passwords i guess.