Document slow saving to SQL server

Ok so satellite office connect to main office via 100mbs fibre line

SQL 2012 box at main office runs our practice management system called ALB by a company One-advance.

Clients connects directly onto the SQL server which basically stores client information and is used to produce documents. It can take up to 40secs to save a simple word doc via the application. Is this normal?

I’ve used performance counters on the SQL box and disc access seems fine - if I perform same action on same LAN as server it also fine and fine if accessed via RDS

I am at a lost as to where to start or what to suggest

Is this an SQL issue or network or application?
Ian PriceIT ManagerAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Vitor MontalvãoMSSQL Senior EngineerCommented:
It's seems to me that's a network issue. 100mbs is nothing nowadays.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Ian PriceIT ManagerAuthor Commented:
Well I would agree but saving from satellite office to the server not by the application is instant not lag
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2012

From novice to tech pro — start learning today.