Adobe Acrobat DC 2015 Crashing

Issues with Adobe Acrobat DC 2015 version on Windows 10 Education.

Problem: When installing a brand new install of Adobe Acrobat the program will launch for just a moment and then immediately crash upon launching. I get no error just that the application force closes on itself.

Going into the event viewer I see the following error:

Faulting application name: Acrobat.exe, version: 15.6.30306.25331, time stamp: 0x58dbf189
Faulting module name: Acrobat.dll, version: 15.6.30306.25331, time stamp: 0x58dbf15c
Exception code: 0xc0000005
Fault offset: 0x0007e731
Faulting process id: 0x3d4
Faulting application start time: 0x01d3dcdb602d49b6
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.dll
Report Id: 3e188628-79dd-43e6-ba57-289cfa7076ae
Faulting package full name:
Faulting package-relative application ID:

I have receached out to Adobe Acrobat on the forums but unfortunately still haven't been provided a solution that works. If you would like to see that thread you can find it here: https://forums.adobe.com/thread/2483545

Any advice / troubleshooting would be greatly appriciated! Thanks!
DaddychopAsked:
Who is Participating?
 
McKnifeConnect With a Mentor Commented:
I am asking because that would help: backup your data and settings and create a new user profile for you and restore data and settings.
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McKnifeCommented:
The usual steps are:

-try as another user
-see if there are updates for windows and acrobat that you haven't installed, yet
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DaddychopAuthor Commented:
Thank you McKnife! I'm trying your suggestions now!
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DaddychopAuthor Commented:
Hello McKnife, the install link you gave me did work! It found the program and went through the installation process. I did run into an error however. See below:

Error 28000.Installation of Acrobat Licensing Module has failed. For potential workarounds to this problem please refer to....

And it has a web link I'm going to go to and see what their suggestions are for that.
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McKnifeConnect With a Mentor Commented:
Before you do that: Does Acrobat work for another user?
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DaddychopAuthor Commented:
Yes it does work for another user. So what does that mean exactly? And what should be my next steps in resolving this issue?
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McKnifeCommented:
Then your user profile or portions of it are corrupted. Maybe they can be removed. In regedit you can try to rename (not delete!) HKCU\Software\Adobe and afterwards start Acrobat again.
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DaddychopAuthor Commented:
Okay I went ahead and renamed it to Adobe1 and then tried to start Adobe again but got the same issue.

Side note: I do really appreciate all your troubleshooting steps you've been giving me!
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McKnifeCommented:
Are you experienced with user profile migration?
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DaddychopAuthor Commented:
Hello McKnife! I'm afraid I haven't had much experience in user profile migration! Got a guide for me to read up on so I can learn about that? Thank you again for following up!
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DaddychopAuthor Commented:
Deleting my profile from scratch and just creating a new one helped resolved the issue.
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McKnifeCommented:
You can simply backup your data, take your key programs and export their settings (that is, if they offer an export/import function) and then delete and recreate your profile and import settings and restore data. If the programs offer no export/import, you need to find out where they save their settings. that could be .ini files, registry keys or even cloud based.
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