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WORKS2011Flag for United States of America

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Cannot Read PST Content Can Only See Attachments

Email in PST format sent to us for review we cannot view the content of the email in the reading pain or when opened. We can only see/view the attachments.
User generated image There should be viewable content like in the following example. User generated image
Noticed the folders were saved in the highest level of Outlook and not in folders. Should we ask them to send again with content in the actual folders. For example Inbox and Sent Itmes? User generated image Something else noticeable is there is no permission tab, maybe this is a permissions issue.
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John
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John's suggestion is a good one. However, if that doesn't work, I can recommend this commercial tool.

https://www.stellarinfo.com/outlook-pst-file-recovery.php

Does an excellent job at repairing PST files and recovering any lost data.

I hope that's helpful.

Regards, Andrew

[Discalaimer] I have no affiliation with stellarinfo.com at all
Hi,

As follow the above-suggested methods and tools. However,  Stellar Phoenix Outlook PST Repair software provides the demo version. You can preview all your mailbox data with the demo version.
Hello,

The PST file corruptions are the main cause that result in Outlook cannot read PST file content. To resolve your problem manually, you can repair corrupt Outlook PST files with inbox repair tool, which is an inbuilt utility provided by Microsoft. It can fix minor corruptions in PST files. To repair severely corrupted Outlook PST files, one should go for a reliable third party application.

As above expert has suggested, it is better to go for trust-able application like SysTools Outlook PST Mail Recovery to rebuild Outlook PST file. Repairing and recovering damaged and lost Outlook data files using the software helps to fix all issues your facing in your Outlook account.

Hope this will resolve the problem

Thanks & Regards
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ASKER

Thanks John, it cleaned up some bugs in the OST.
You are very welcome and I was happy to help you with this.