I have to reset the winsock every day in orde for Internet to work again, what can I do to permanently resolve this?

Agrippa
Agrippa used Ask the Experts™
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Hi all,

each and every day I have to reset the winsock (netsh winsock reset) and reboot the system in order to get my Internet back. I have Windows 10, the latest NIC driver and latest BIOS, but still: it keeps happening. I notice that at a certain point, i.e. working in Outlook, my connection just dies and the winsock reset is the only solution. How to permanently resolve this?
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Distinguished Expert 2018
Commented:
Should not ever be needed, I cannot remember that I needed that command even once in my whole admin life.
Please do tests without that command and simply reboot, next time. It could be that you already tried that, you need to say explicitily to prevent question like this :-)

And more info, please:
-wireless or wired?
-one system or more?
-With external security software installed or without?
AgrippaSenior IT Consultant

Author

Commented:
Wired, one system. Kaspersky Internet Security (altready latest engine).

I have used that command 20 - 30 times, even in XP. Not once had I need to use it more than 1 time on the same machine.
Distinguished Expert 2018
Commented:
Ok, uninstall Kaspersky for a test. If you feel you need AV software during testing, please make sure windows defender has activated on uninstallation of Kaspersky (that is: after rebooting). Follow my advice not to use that command but to simply reboot - it's a test to see if winsock is even part of the problem.
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Adding a layer into the Winsock stack is a common ploy by Malware. I have seen this maybe a dozen times in as many years; it can be quite nasty to trace and get rid of.

Some antimalware software will correctly detect and prevent this from running, but doing so stops all network traffic.

I think if it were me at this point, I would be moving the HDD to a different machine temporarily, and throwing a few antimalware scanners at it.
AgrippaSenior IT Consultant

Author

Commented:
Still looking for a solution
Distinguished Expert 2018

Commented:
You did not share any feedback on the latest suggestions, please do that in detail, first.
Senior IT Consultant
Commented:
This resolved itself somehow. Don't know what did the trick, perhaps update 1803 of Windows 10.

Also as you suggested: scanner for malware: some infections, no solution on the problem. Also ran without Kaspersky, that didn't do trick as well.
AgrippaSenior IT Consultant

Author

Commented:
I guess 1803 did the trick somehow.

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