I have to reset the winsock every day in orde for Internet to work again, what can I do to permanently resolve this?

Hi all,

each and every day I have to reset the winsock (netsh winsock reset) and reboot the system in order to get my Internet back. I have Windows 10, the latest NIC driver and latest BIOS, but still: it keeps happening. I notice that at a certain point, i.e. working in Outlook, my connection just dies and the winsock reset is the only solution. How to permanently resolve this?
AgrippaSenior IT ConsultantAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Should not ever be needed, I cannot remember that I needed that command even once in my whole admin life.
Please do tests without that command and simply reboot, next time. It could be that you already tried that, you need to say explicitily to prevent question like this :-)

And more info, please:
-wireless or wired?
-one system or more?
-With external security software installed or without?
AgrippaSenior IT ConsultantAuthor Commented:
Wired, one system. Kaspersky Internet Security (altready latest engine).

I have used that command 20 - 30 times, even in XP. Not once had I need to use it more than 1 time on the same machine.
Ok, uninstall Kaspersky for a test. If you feel you need AV software during testing, please make sure windows defender has activated on uninstallation of Kaspersky (that is: after rebooting). Follow my advice not to use that command but to simply reboot - it's a test to see if winsock is even part of the problem.
10 Tips to Protect Your Business from Ransomware

Did you know that ransomware is the most widespread, destructive malware in the world today? It accounts for 39% of all security breaches, with ransomware gangsters projected to make $11.5B in profits from online extortion by 2019.

Mal OsborneAlpha GeekCommented:
Adding a layer into the Winsock stack is a common ploy by Malware. I have seen this maybe a dozen times in as many years; it can be quite nasty to trace and get rid of.

Some antimalware software will correctly detect and prevent this from running, but doing so stops all network traffic.

I think if it were me at this point, I would be moving the HDD to a different machine temporarily, and throwing a few antimalware scanners at it.
AgrippaSenior IT ConsultantAuthor Commented:
Still looking for a solution
You did not share any feedback on the latest suggestions, please do that in detail, first.
AgrippaSenior IT ConsultantAuthor Commented:
This resolved itself somehow. Don't know what did the trick, perhaps update 1803 of Windows 10.

Also as you suggested: scanner for malware: some infections, no solution on the problem. Also ran without Kaspersky, that didn't do trick as well.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
AgrippaSenior IT ConsultantAuthor Commented:
I guess 1803 did the trick somehow.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 10

From novice to tech pro — start learning today.