Server Issue

Is this a hardware RAID or Software RAID?

If its hardware, Dell EMC or HPE? Typically this happens when you get a failed disk. Usually replaced under warranty or purchased.

Sounds like LSI controller, use Megaraid Storage Manager to analyse. May also be Dell PERC as that has the same message format, use OMSA rather than MSM,

Hi,

Indeed it looks like Dell. Just maybe the array is deactivated for some reason.

• Boot to the controller BIOS  (CTRL-C)
• Select the controller. This will bring you to the adapter properties window.
• Use the arrow keys to highlight and select RAID Properties, press enter. This takes you to the Select New Array Type window, there is now an option of view existing array. By using the arrow keys, select View Existing Array,
• Select the Inactive Array .Select Manage Array. The only choices that are available is to activate the array or delete the array.
• In order to get this controller to accept the configuration of the disk.
• Select Activate array by using the arrow keys to highlight it, then press Enter.
• Confirm Activation.
• Return to main menu and select SAS Topology and verify both Arrays are active.

Cheers

I'd really prefer they use the online tools rather than rebooting if possible. (or just looked at the LEDs on the disk trays).