Partner portal

Joep Vreeswijk
Joep Vreeswijk used Ask the Experts™
on
Hi there,

I am looking for a partner portal which enables my company to organize and streamline questions and requests from partners. Moreover, things like static technical sales and technical information, ticketingsystem, partner status (level & training), onboarding process are very welcome. My company is active in the contact center industry where it sells its contact center solution through partners.

Any advice will be appreciated!

Kind regards,

Joep Vreeswijk
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IT Support Professional
Commented:
you mean like ticketing system? if yes, there is open source products called http://osticket.com/ for free.
if you want commercial one, this is an excellent alternative https://www.manageengine.com/products/service-desk/?MEtab
Manage Engine has also support center products https://www.manageengine.com/products/support-center/?MEtab

if this is not what you want, clarify more what exactly you have in mind.

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Commented:
Hi Sam,

Thank you for your answer, and yes that is partly what I have in mind. However, I am looking for a partner portal that is more sales orientated in terms of deal registrations, client registering, quote/margin requesting, partner onboarding process etc. In addition, personal profiles allowing resellers to control information and how it is received, and an online configuration tool for pricing, quoting, and configuring orders is desirable. An IT ticketing system in the portal is also favourable but not necessary. Automated information and transactions are most relevant.

Thank you so much for your help!

Kind regards,

Joep
Sam Simon NasserIT Support Professional

Commented:
no feedback, assumes user satisfied with answer.

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